Privacy Policy

Privacy Policy Effective Date: April 24, 2026  Company: Peirama Technologies This Privacy Policy meticulously describes how Peirama Life Sciences ("we," "our," or "us") collects, utilizes, safeguards, and shares your personal information across our digital ecosystem. This ecosystem includes KRESL by Peirama, VSN by Peirama (Vantage Scientific Navigator), our official website, and any associated mobile applications or services (collectively, the "Services"). By accessing, registering for, or utilizing our Services, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy.

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1. Scope of This Policy. This Privacy Policy applies universally to all users interacting with our ecosystem, specifically covering:KRESL: Our dedicated research, educational, and learning platform.VSN (Vantage Scientific Navigator): Our comprehensive laboratory management platform, including smart lab integrations, equipment booking systems, digital lab manuals, and the LabLens social feed.Peirama Official Website: The central hub for Peirama Life Sciences and its overarching administrative services. While each platform serves distinct scientific and educational purposes, all operate under the unified data protection principles detailed below.

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2. Detailed Information We Collect. To provide a seamless, secure, and highly functional experience, we collect specific categories of data, which include:

a. Personal & Identity Information: Full legal name. Contact information, including email address and phone number.Professional or academic affiliations (e.g., university, institution, or laboratory name).Account credentials, including securely hashed passwords and usernames.

b. Account & Platform-Specific Data: Unique Identifiers: A generated Customer/User ID assigned upon registration to unify your experience across KRESL and VSN.KRESL Learning Data: Course enrollments, module completion rates, assessment scores, and issued certifications.VSN Operational Data: Laboratory equipment booking history, digital manual access logs, and schedule management data.Community & Interaction Data: Content, posts, comments, and interactions shared within community features such as the LabLens social feed, as well as direct feedback and support queries.

c. Technical & Device Information: IP (Internet Protocol) address and general geolocation data.Device specifications, including hardware model, operating system, and unique device identifiers.Browser type, version, and language settings.Diagnostic logs, crash reports, and system performance data to ensure platform stability.

d. Usage & Behavioral Data: Navigation paths, pages viewed, and the chronological order of those views.Session duration and timestamps of platform access.Interaction patterns, such as buttons clicked, forms submitted, and features utilized.

e. Transaction & Financial Data (If Applicable): Billing address and purchase history for premium courses or services.Note: We do not store raw credit card numbers. Payment details are encrypted and processed directly through secure, PCI-DSS compliant third-party gateways (e.g., PayU India, Razorpay).

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3. How We Collect Information. We gather your data through multiple channels: Directly Provided by You: When you create an account, register for a KRESL course, reserve equipment via VSN, subscribe to newsletters, or contact support. Automatically Gathered: Through backend analytics, session logging, cookies, and tracking technologies that monitor how you interact with our applications. Platform Integrations: From internal smart lab integrations or API interactions that log real-time equipment status and user usage.

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4. Purpose of Data Collection. We process your data for the following operational and strategic purposes: Service Delivery: To authenticate your identity, manage your profiles, grant access to digital lab manuals, facilitate equipment reservations, and issue academic certifications. Platform Optimization: To analyze user behavior, refine user interfaces, troubleshoot technical bugs, and ensure a smooth, minimal, and professional user experience.Community Management: To moderate discussions on platforms like LabLens and ensure a safe, collaborative scientific environment.Communication: To send critical service updates, booking confirmations, password reset links, and responses to your support inquiries.Security & Compliance: To monitor for unauthorized access, prevent fraudulent activity, and comply with binding legal and regulatory obligations.

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5. Data Storage and Security MeasuresProtecting your data is a paramount priority for Peirama Life Sciences.Infrastructure: Our platforms and databases are hosted on robust, secure cloud infrastructures, including Wix and bespoke backend servers.Encryption: We employ industry-standard encryption protocols (such as SSL/TLS) for data transmitted between your device and our servers.Access Controls: Internal access to user data is strictly limited to authorized personnel who require it to perform essential technical or administrative duties.Disclaimer: While we implement rigorous physical, technical, and administrative safeguards, no digital transmission or storage system is 100% secure. We cannot guarantee absolute security but commit to rapid incident response in the event of a breach.

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6. Sharing and Disclosure of InformationWe unequivocally do not sell, rent, or trade your personal data to third parties. We only share your information under the following tightly controlled circumstances:Trusted Service Providers: With third-party vendors assisting in hosting, cloud storage, data analytics, email delivery, and customer support. These partners are bound by strict confidentiality agreements.Payment Processors: To securely finalize transactions, subscriptions, or course enrollments.Institutional Partners: If your account is sponsored by or linked to a university or laboratory, we may share basic usage and certification data with administrators of that institution.Legal Requirements: If mandated by law, court order, or governmental regulation, or to protect the rights, property, and safety of Peirama Life Sciences, our users, or the public.

 

7. Cookies and Tracking TechnologiesWe deploy cookies (small text files stored on your device) and similar tracking technologies (like web beacons and pixels) to:Maintain your active session and remember login credentials.Analyze site traffic and feature popularity to guide future development.Save your platform preferences (e.g., dark/light mode, language).You maintain full control over cookies through your browser settings, where you can choose to block or delete them. Note that disabling cookies may impair certain functionalities of KRESL or VSN.

 

8. Communication PracticesBy registering, you agree to receive essential communications from us. These fall into two categories:Transactional Communications: Unavoidable notices such as security alerts, equipment booking confirmations, and purchase receipts. You cannot opt out of these while holding an active account.Promotional Communications: Updates on new KRESL courses, VSN feature rollouts, and scientific newsletters. You may opt out of these at any time by clicking the "Unsubscribe" link at the bottom of our emails.

 

9. Data Retention PolicyWe retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:Active Accounts: Data is kept for the lifetime of your account to ensure continuous service.Post-Deletion: Upon account deletion, standard user data is purged from active databases within 30 days. However, certain data (like financial transaction histories or finalized academic certificates) may be retained longer to comply with tax, legal, or auditing obligations.

 

10. Your User RightsDepending on your jurisdiction, you possess specific rights regarding your personal data:Right to Access: You may request a copy of the personal data we hold about you.Right to Rectification: You can request corrections to any inaccurate or incomplete data in your profile.Right to Erasure (Right to be Forgotten): You may request the permanent deletion of your personal data.Right to Restrict/Object: You may object to certain types of data processing, such as automated analytics.

 

11. Account and Data Deletion ProcessIf you wish to terminate your relationship with Peirama Life Sciences and permanently delete your data: Send an email to: [Your Email]Use the Subject Line: "Account Deletion Request. "Include your registered email address and, if applicable, your unique Customer ID.We will verify your identity and process the deletion request across all platforms (KRESL, VSN, Website) within 7 working days, notifying you upon completion.

 

12. Withdrawal of Consent. If you have previously provided consent for specific data processing activities and wish to withdraw it, you may do so by contacting us at the email provided above. Withdrawing consent does not affect the legality of processing that occurred prior to the withdrawal.

 

13. Third-Party Links and Integrations Our platforms may feature links to external websites, academic journals, or third-party APIs. This Privacy Policy does not govern those external sites. We strongly encourage you to review the privacy policies of any third-party service you navigate to from our platforms.

 

14. Children’s Privacy. The scientific and educational tools provided by Peirama Life Sciences are not designed for, nor directed at, children under the age of

 

13. We do not knowingly collect personal data from minors. If we become aware that a child under 13 has provided us with personal data, we will take immediate steps to securely delete that information.

 

15. International Data TransfersOur operations are primarily based in India. If you access our Services from outside India, please be aware that your information may be transferred to, stored, and processed in India or other global jurisdictions where our servers or service providers are located. By using our Services, you consent to this international transfer, which will be conducted in accordance with applicable data protection laws.

 

16. Modifications to This PolicyWe reserve the right to update or modify this Privacy Policy at any time to reflect changes in our technology, legal requirements, or business practices.Minor changes will be updated directly on this page with a revised "Effective Date."Material changes that significantly alter how we handle your data will be communicated to you via email or a prominent platform notification.We encourage you to review this policy periodically.

 

17.If you have any questions, concerns, or technical requests regarding this Privacy Policy or how your data is handled, please contact our Data Privacy team at:

Email: Legal@peirama.in

Company: Peirama Technologies

Website: https://www.peirama.in/